Payment Policy:
- Payment for all products and services must be made in full at the time of purchase.Payment for all products and services from ANUBHAV COMMOTRADE PRIVATE LIMITED (Brand Name: HBEE) must be made in full at the time of purchase through our website www.hbeestyle.com.
- We accept payment via credit card, debit card, or bank transfer.
- If paying by credit or debit card, your card will be charged at the time of purchase.
- If paying by bank transfer, payment must be received within 48 hours of placing the order. If payment is not received within this timeframe, the order will be cancelled.
Cancellation Policy:
- Customers may cancel their order at any time prior to the product or service being delivered.
- To cancel an order, customers must contact us via email or phone and request a cancellation.
- If the product or service has already been delivered, it cannot be cancelled and is subject to our refund policy (see below).
Refund Policy:
- If the product or service has not been delivered, customers are entitled to a full refund.
- If the product or service has been delivered, but is defective or does not meet the customer’s expectations, we will issue a full refund or provide a replacement product at no additional cost.
- If the product or service has been delivered and used by the customer, it is not eligible for a refund.
- All refund requests must be made within 14 days of the product or service being delivered.
- Refunds will be processed within 7 business days of the request being approved.
- Refunds will be issued in the same form as the original payment (e.g. credit card refunds will be credited to the original card used for payment).